FAQ

Please select from the following categories to find out more information.

TICKETS

How do I buy a ticket for the festival?

Tickets can be purchased through our website. http://tireemusicfestival.co.uk/tickets/

I have lost or can’t find my ticket in email account, ENat do I do?

Please contact Ticket Script Support on: https://company.ticketscript.com/uk/ticket-buyers/

It is not my name printed on my ticket, is this okay? 

Yes. If tickets were bought in a multiply order by one person, it is advised to arrive in said multi group. If not possible, we would advise you to have the contact details of the named individual, in case there are any problems on arrival. Remember to also bring your own ID and valid student or concession cards if appropriate.

All tickets have a unique barcode that only allow them to be scanned and used once.

I no longer need my ticket, can I get a refund or sell it on? 

It is not within our policy to offer refunds on tickets, however tickets are always in high demand and you may sell it on independently.

Buyers must ensure that the ticket type is used by the correct individual, i.e. if it is a concession ticket then you must have a valid student card or identification.

Tickets bought through third parties and bought at your own risk.

Do you offer day tickets?

Unfortunately we don’t.

IDENTIFICATION & UNDER 18S POLICIES

Identification & under 18s 

Tiree Music Festival follows the Challenge 25 policy (http://www.challenge25.orgIf you are lucky enough to look under 25 you will be asked to prove that you are aged 18 or over on arrival. If you are under 18 you are committing an offence if you attempt to buy alcohol.

We would strongly advise all festival goers to ensure they bring identification, we accept the following:

  • Passport
  • Driving license
  • Young Scot Card
  • Citizen Card
  • Or any other photo ID that has a PASS Logo

If you can’t prove proof of age then you will be issued with an under 18 band.

Concession ticket holders must also remember to bring proof of concession.

I am under 18, can I come to TMF? 

Under 18 tickets are only available to buy with an adult ticket. All under 18’s must be accompanied by a responsible adult who is over the age of 18. 1 adult can be responsible for a maximum of 4 under 18s and must be present at registration.  Any Under 18’s who arrive at the gate without their responsible adult will not be permitted to enter Tiree Music Festival.

All under 18s will also be asked to write a contact telephone number on their wrist band in case of emergency.

TRAVELING TO TIREE & THE FESTIVAL

How do I get to Tiree? 

You can get to Tiree by boat from Oban or you can also fly from Glasgow or Oban (Connel airport)

Caledonian MacBrayne operate the ferry service

Flybe fly from Glasgow to Tiree

Hebridean Airways fry from Oban to Tiree

For more information on all of the travel options please go to the travel section of the website.

What are the ferry times?

Ferry timetables can be viewed here: http://tireemusicfestival.co.uk/taking-the-ferry/#

Do we need to book in advance? 

If you intend to bring a car or any vehicles, then this must be booked in advance.

Do foot passengers need to book? 

As a foot passenger you cannot book in advance. However TMF and CalMac advise all foot passengers to arrive at the ferry terminal at least 1hr in advance of sailings, as it is extremely busy over the festival weekend.

You will need to buy a ticket and also make sure you pick up a boarding pass.

How far is the festival site from the ferry terminal?

You will arrive in Scarinish, which is about 5 miles from the festival site in Crossapol.

And how far is it from the airport? 

The airport is approximately 1 mile away, and within walking distance if you are fit enough.

How do we get transport to the festival?

Shuttle buses will be travelling from the ferry to the festival drop off site each day and you can buy a return ticket. The drop off point is a short distance to the festival site. This is to allow the buses to turn and not cause congestion on the road. You will be walking on the main road to the festival, so please be aware of traffic.

When does the campsite open?

The campsite will be open from Wednesday the 13th of July at 10am.

Is there any public transport or taxis?

There is no regular public transport or taxis on the island, however the ‘ring and ride’ service can be booked by contacting 01879 220 419.

Shuttle buses will be running from the festival site to the Scarinish area throughout the weekend, please see noticeboards on site for more information.

LEAVING TIREE & THE FESTIVAL SITE

Please ensure that you leave the campsite and surrounding areas as you found them. Dispose of all rubbish and litter (bin bags can be given out at the main office). Please do not abandon tents or belongings.

When do I have to leave the festival?

The campsite closes on Monday 17th July at 2pm.

When do the shuttle buses start? 

Shuttle buses will be running from 8am in the morning from the drop off point. We advise all who are travelling on the ferry, to leave in plenty of time.

CAMPSITE & ACCOMMODATION ON TIREE

Is there a campsite at the festival? 

Yes, TMF offers a family campsite, a chill out campsite, a general campsite and also VIP options. Please see here for tickets and more information.

Please also ensure you read our ‘code of conduct’  prior to arriving on site.

Is there a limit on tent size?

There is no limit on tent size, however we ask you to use the space economically so as to make as much room as possible for others.  We also ask that you do not pitch tents in the marked out emergency exit areas.  Anyone found camping in these areas will be asked to move.

Can you camp elsewhere on Tiree? 

There is another campsite on the island, approximately 3 miles from the festival site. Please contact Wild Diamond. Further information on wild camping on Tiree can be viewed here.

Is there accommodation other than camping available on the island?

Yes. There are two hotels, B&Bs, hostels and a variety of self-catering properties available. Please visit www.isleoftiree.com for more information.

Please note that accommodation gets booked up very quickly.

Can I bring my campervan to the festival?

TMF offers a designated campervan area, complete with electric hook ups. There is limited availability for these, so you will have to be quick. Visit the ticket section for more information.

There are also campervan sites dotted throughout the island, which must be booked in advance. Please click here for more information.

Can I use an awning with my campervan? 

Yes, providing you remain within the allocated pitch dimensions as stated on your ticket.

Can I bring alcohol into the campsite?

As long as you are over 18, you can bring alcohol into the campsite; however it MUST BE in a PLASTIC container. No glass is permitted on the festival site and will be confiscated.  Any under 18’s found to be bringing alcohol into the campsite will have it confiscated.

All bags will be searched on arrival.

You cannot take alcohol from the campsite into the main arena.

SHOWERS & TOILETS

Are there showers on site?

Yes. Showers run from 8am – 6pm each day. They require tokens, which can be bought from the main office.

There are portaloos throughout the campsite and main arena.

 

FESTVAL & ARENA

Is there a licensed bar at the festival?

Yes. There is a bar located in the main arena. Opening times will be advertised in due course.

Can you bring your dog to the festival?

Pet dogs are only allowed entry into the main / chill out and family campsites.  They are not permitted within the VIP glamping site, festival arena or any other fields in and around the festival site.  Please be aware that livestock will be in surrounding fields so extra care of pets is essential. Pets must be kept on a lead at all times within the campsites.

Is there a car park? 

Yes. There are two carparks right next to the festival site.

Is there Wi-Fi access at the festival?

No. The nearest public WiFi is available at the Rural Centre.

Can I charge my phone? 

Phone charging is available at the main office.

Is there disabled access at the festival?

Yes, and there are special disabled viewing areas within the arena. Please make yourself aware to a member of the team on arrival.

ABOUT TIREE

Is there a shop on the island?

There is a Co-op in Scarinish close to the ferry terminal, which is the main grocery store. There is also a convenience store – Buth a Bhaile, only 5 minutes’ walk from the festival site and Skinners in Crossapol also has some grocery supplies, hardware, outdoor clothing and other things.

Is there a cash machine on the island/festival?

There will be a temporary cash machine installed within the merchandise tent on the festival site. Apart from that, there is an RBS branch which allow you to take cash out provided you have an RBS account. There is a cash back facility in the Co-op (maximum of £50 per transaction).

Can we hire a car/bike?

Yes you can hire cars or bikes from MacLennan Motors at the garage at the pier as you come off the ferry. (Turn left at the top of the ferry road and you will see the garage). Other local businesses also do bike hire, more information here.

What if the weather is very bad? 

As we witnessed in 2015, the weather in Scotland, even in July can be challenging. If the weather is so extreme again that we have to cancel or postpone the event, there will be contingencies and processes in place to deal with this. We do advise that you bring clothing and essentials for all types of Scottish weather!

Is there mobile coverage?

Vodafone and 02 currently work on Tiree.

What else can I do on Tiree?

There are lots to do on Tiree if you have time to explore out with the festival then there are opportunities to kite surf, wind surf, surf, play golf, explore the beaches, check out the local wild life, visit the local pubs and check out our museums. For more information please visit http://www.isleoftiree.com/

 

 

 

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